Oakland On Quality Management


Oakland On Quality Management
Author: John S Oakland
Publisher: Routledge
ISBN: 1136376097
Size: 38.94 MB
Format: PDF
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Oakland On Quality Management

eBook File: Oakland-on-quality-management.PDF Book by John S Oakland, Oakland On Quality Management Books available in PDF, EPUB, Mobi Format. Download Oakland On Quality Management books, 'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM. Topics covered include quality function deployment (QFD), communications and quality strategy, measurement and benchmarking, and teamwork for culture change, including the 'Drive' model. Ten points are presented to aid senior management in their thinking on commitment, culture and communication issues.


Oakland on Quality Management
Language: en
Pages: 488
Authors: John S Oakland
Categories: Business & Economics
Type: BOOK - Published: 2012-05-04 - Publisher: Routledge
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the
Oakland on Quality Management
Language: en
Pages: 476
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: Elsevier
In this management text, John Oakland addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.
Total Quality Management
Language: en
Pages: 483
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 2003 - Publisher: Routledge
As with previous editions, the book is written in a logical and very practical style, supported by eleven real life case studies, reflecting the latest developments from leading exponents of TQM and Business excellence. Seven of the cases are brand new. Through all this, the author demonstrates how a total
Total Quality Management and Operational Excellence
Language: en
Pages: 500
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 2014-04-24 - Publisher: Routledge
The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business
TQM
Language: en
Pages: 90
Authors: John S. Oakland, Peter Morris
Categories: Business & Economics
Type: BOOK - Published: 1997 - Publisher: Elsevier
This book will show students and managers what they need to understand about Total Quality Management in the simplest, clearest and most memorable form.
Cases in Total Quality Management
Language: en
Pages: 271
Authors: John S. Oakland, Leslie J. Porter
Categories: Business & Economics
Type: BOOK - Published: 1994 - Publisher: Digital Press
Written to accompany the best-selling title, Total Quality Management, this book of cases draws together a variety of international examples from a diversity of areas. The cases are of particular value and interest as they are not taken from the usual stable of known TQM companies. A great deal of
Total Quality Management: A pictorial guide for managers
Language: en
Pages: 96
Authors: John S Oakland, Peter Morris
Categories: Business & Economics
Type: BOOK - Published: 2013-04-03 - Publisher: Routledge
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to
Statistical Process Control
Language: en
Pages: 445
Authors: John S. Oakland
Categories: Technology & Engineering
Type: BOOK - Published: 2003 - Publisher: Elsevier
This is TQM guru John Oakland's message to managers in manufacturing, sales, marketing, finance, service and public sector organizations. Too often managers make poor decisions and take inappropriate action without understanding the processes they are 'managing'. To help this situation, Oakland provides not only an instructional guide to the tools
Total Organizational Excellence
Language: en
Pages: 271
Authors: John S. Oakland
Categories: Business & Economics
Type: BOOK - Published: 2001 - Publisher: Routledge
Drawing on extensive research and case study work conducted within Oakland Consulting and its Research Division, the European Centre for Business Excellence, this book shows how to set clear direction and fulfil desired goals through key business and people development processes and regular performance measurement. These are the secrets of
Pocket Guide to TQM
Language: en
Pages: 108
Authors: John S Oakland, Peter Morris
Categories: Business & Economics
Type: BOOK - Published: 2013-11-05 - Publisher: Routledge
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to